Returns & Exchanges

At Pease Doors, we want you to be completely satisfied with your home improvement project. If your hardware or door components aren't the perfect fit, you can return eligible items within 30 days of delivery for a refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and details of the items you wish to return to receive a Return Merchandise Authorization (RMA) number.

2

Pack Securely

Place the items in their original packaging, ensuring all screws, weatherstripping, and installation components are included to avoid restocking fees.

3

Ship to Warehouse

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Inspection and Refund

Once our quality control team inspects the returned door parts, we will process your refund back to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing